Genex
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Genex TLMS
Genex Tele-sales Lead Management is a complete tool for Tele-sales management. The core features are call data collect, lead generate, lead distribution, lead status (delivered, pending, cancel) track, reference lead and tele-sales related all reporting. It also has strong user(TC, BDO, TL) management feature
My Genex
My Genex is a cloud based office solution to manage all office activities for all employees of Genex. It allows a simple and smart connection between the management and employees. With this app you can clock in and clock out, access the Employee directory, track attendance, request/approve leaves, book meetings, manage visitors and many more
Genex HRMS
Genex HRMS is a cloud base dynamic HRMS solutions. It is fully customizable and multi company/unit supported. It has some unique and exciting feature like survey, dynamic appraisal system, employee journey, gamification, teams etc with all other common modules.
Genex CMS
Genex Complaint Management System auto generate complaint and trigger SMS and mail to the concern based on call types. CMS track a complaint life cycle like genarete, distribute, resulation and current status. CMS also has reporting features like realtime dashboard, historical and category report etc.
Genex WFM
The core features of Genex Workforce Management Tool are Realtime category wise employee status, Historical KPI data, Addition and Attrition report, Process dashboard, Call capacity status, Calender task manager, Employee profile etc.
Genex KMS
Genex Knowledge Management is a online service learning platform to enhanced service quality, time and accuracy. It has a FAQ management and strong searcing feature which is capable any service/product information instantly almost realtime.
Genex CRM
Genex CRM is a Inbound and Outbound call data collecting and reporting tool. This tool automatically generate performance and analytical reports like daily performance report, VOC analysis, agent performance etc based on call data
Genex LMS
Genex LMS is a flexible on your schedule online learning platform which has advance course management such as course outline, badges, ranking system and rich content for learner to enrich their knowledge to the next level
Genx Infosys SDN BHD
ISO/IEC 27001:2013 —Compliant
Information security management
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Contact
- Unit 5F-01, IOI Business Park Bandar, Puchong Jaya 47170, Puchong, Selangor
- +603-5022 5684
- info@genex.com.my
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